Plan the visit when you may not be home
Start with your suburb and the help you need. If you will be away, we discuss a suitable way to reach the pool and equipment, who can approve decisions and how the visit update will reach you.
Do not send gate codes, alarm information or payment details in an initial enquiry. Arrange sensitive access details directly once the appointment is confirmed. Pool gates must remain secure and pets need a safe separate space.
Routine care for a private home
Our residential offer includes ordinary cleaning, water testing and maintenance for a pool with working equipment. A visit may cover debris removal, brushing, vacuuming, accessible baskets and appropriate filter care, as set out in your quote.
Care while an owner is away is for a private residential pool. Holiday-rental, strata, shared, public and commercial pool work is outside this service. Tell us how the property is used before arranging a visit.
A useful plan before you travel
Give us enough notice to discuss availability, without assuming an appointment is reserved.
- Your departure and return dates, and the care normally done at home.
- The pool’s current condition and any equipment concern.
- A contact person who can approve extra work or product costs.
- Any cover, gate, parking or equipment-access arrangement to discuss.
Your Woy Woy quote
The quote confirms the service fee, visit scope, chemicals and any travel cost. Extra work needs agreement before it proceeds. A preferred date helps us understand your plans but does not guarantee attendance or swimming-ready water by a deadline.
Woy Woy, Umina Beach and Ettalong Beach are included in our wider Peninsula enquiries. Tell us your exact suburb so we can confirm the arrangements for your address.
A few useful answers.
Can you look after my pool while I am away from my Woy Woy home?
We can discuss routine visits for a private residential pool, subject to availability and an agreed access, contact and service plan. Visits do not replace all between-visit checks.
Should I send a gate code when I first enquire?
No. Your suburb and general access information are enough to start. Share sensitive entry details securely and directly only after a visit has been arranged.