Busy at home, or spending time away?
You may want regular help with a pool you use every week, or a clean at your own holiday home before you arrive. Those are different jobs. Let us know who uses the pool, how often you are at the property and who can be contacted if a decision is needed.
Our starting scope is private residential pools, including owner-only holiday homes. Shared apartment pools, holiday rentals, guest accommodation, hotels and other commercial or public-use pools are outside the routine service.
Arrange access without the last-minute scramble
If you will be out, we first need an agreed way to reach the pool and equipment. Use the enquiry form for general access information; arrange sensitive entry details directly after the appointment is confirmed. Pool gates must remain secure, and pets need a safe separate space.
- Tell us whether someone will be at the property or access needs arranging.
- Describe parking, stairs and the route to the pool equipment.
- Mention a pool cover and whether it needs to be moved for the service.
- Provide a contact who can approve any extra work or chemical costs.
Choose the help you actually need
Routine cleaning may include removing debris, brushing surfaces, vacuuming, clearing baskets and appropriate filter care. Maintenance also includes water testing and discussing any required balancing treatment. We agree what your visit includes before you book, rather than assuming every pool needs the same work.
Pool condition, access and the agreed scope determine your quote for regular care or a one-off clean. Chemicals are additional and agreed before use. An arrival date helps us understand your request, but availability is confirmed individually; an enquiry does not reserve a time.
Tell us about your Terrigal pool
Include your suburb, approximate pool size, current water condition and whether this is ongoing care or a specific visit. If the water is green or equipment has stopped working, mention that upfront: repairs and green-pool recovery are outside our initial service. Request your quote and we’ll clarify the next step.
A few useful answers.
Can you visit if I am not home?
We can discuss that once access, property use and a contact person are confirmed. Please do not put gate codes or other security details in the initial enquiry.
Does a clean guarantee the pool will be ready for my arrival?
No. Timing depends on water condition, any treatment needed and appointment availability. Tell us your arrival plans so we can discuss what is realistic before you book.